Training SharePoint End Users Is a Sensible Investment

A substantial portion of the technical support burden for SharePoint can be alleviated by training end users who usually utilize SharePoint simply to perform computer operations mandated by management. This type of superficial utilization of SharePoint is best supported through the acquisition of video instructional tutorials that cover any/all required procedures. The best approach for this type of instructional tutorial is to limit content to no more than recordings of computer procedures (typically so called screen shots that demonstrate mouse movement, selection of hot links, etc) with an audio track comprised of human instruction. Finally, including transcripts of spoken instruction in on-screen text boxes will be of further help to this class of SharePoint users.

We provide customers with the content they need for training SharePoint end users in a set of 105 tutorial videos that adhere precisely to the editorial guidelines we just described in the paragraph above. None of the tutorials in our collection exceeds an approximate length of 2mins. The technical content is limited strictly to the steps required to successfully execute procedures. Cursor movement is highlighted to facilitate ready comprehension by end users. The audio track is comprised of verbal instructions spoken by subject matter experts who have been publicly recognized for their technical expertise. In all, a perfect combination to satisfy end users while support overhead is kept to a bare minimum.

The acquisition costs for our complete set of 105 end user tutorials, for a group of 10K SharePoint users, amounts to an approximate one time cost per user of $1.50. Compared to the cost of supporting this size community the acquisition cost for our content is a substantial bargain. The likelihood that provisioning our end user tutorials will successfully alleviate support demands is high when you factor in two important features of our video tutorial collection:

  • We provision the collection to customers on a DVD for installation on corporate intranets. We recommend that the content be added to a SharePoint sub site. For customers who follow our recommendation, the training is, effectively, available on demand. Instructions can be repeated as frequently as required and whenever required, making for a high likelihood of user absorption of our instructional content
  • In addition, with our content added to a sub site, training material is truly available within the workspace context, which constitutes a substantial advantage that furthers the likelihood that instructional efforts will be successful

We would be happy to elaborate on the training recommendation that we have just made for SharePoint end users. Please either call us at (630) 786-7026, or Contact Us. We will be happy to discuss this topic at greater length.

© Rehmani Consulting Inc, 2012 All Rights Reserved

Instructional Videos are the Best SharePoint Training Solution

Video tutorials on SharePoint combine four powerful features:

  • Human Voice Instruction
  • Video recordings of computer operating procedures (including cursor highlighting and text transcript boxes
  • On demand access and
  • In-context availability

to deliver exceptionally useful technical instructional content to the full range of SharePoint users, from end users to developers and architects.

SharePoint-Videos dot com provides the very best SharePoint training in the form of instructional video tutorials. Our current collection of in excess of 365 videos cover the widest range of SharePoint 2010 and 2007 features that we know of. A very wide range of SharePoint capabilities from building team sites, to including access to remote data sources as well as forms processing within Sharepoint, itself, are presented in a set of succinct video tutorials that our subscribers can review as frequently as they require to master techniques. Further, our subscribers can opt to study these tutorials whenever they like either via online access to our website, or via access to our SP101 and SP102 courses across a corporate intranet.

In keeping with the very high quality of our video tutorials, we offer a matching set of subscription options, which provide the best solution to acquiring technical training for SharePoint at a pace that makes sense for most any user. The range of subscription options includes:

  • individual annual subscriptions
  • group subscriptions for set of 20 or 40 power users
  • end user subscriptions for corporate users
  • and, finally, hybrid subscriptions that provision just the right training (either in the form of unlimited online access of end user training instantiated upon a corporate Intranet
  • to corporate users and other large groups

If users understand the importance of obtaining effective training for SharePoint, then it will make total sense to visit SharePoint-Videos on the web to review our content and our subscription offers. Of course, this comprehension can be nested within a larger commitment to utilize SharePoint as the most cost effective method of providing needed, mission critical applications to global business or other large user groups. After all, the underpinning of these solutions will still be SharePoint; therefore, the very best training will still make the most sense.

Video trainining is a favorite subject of ours. We are always open to a discussion opportunity, therefore if you would like to explore this topic at greater length, then we would welcome an opportunity to speak with you. Please either call us at (630) 786-7026, or Contact Us. We will be happy to discuss this topic at greater length.

© Rehmani Consulting Inc, 2012 All Rights Reserved

Use Video Tutorials to Provide Technical Training for SharePoint 2010

SharePoint 2010 incorporates a large volume of new features as well as renovations of existing features already incorporated in SharePoint 2007, and MOSS. A substantial majority of SharePoint users have reacted positively to these changes in the SharePoint platform. For some of the features, for example SharePoint Designer 2010, the reaction of the user community has been particularly positive. The general norm of restrictive governance on the use of SharePoint Designer 2007 and earlier has very often been removed. Therefore, for IT or MIS groups with an interest in encouraging SharePoint usage, an imperative is to empower SharePoint users with the technical information they need so that they can implement these new features of SharePoint 2010 and realize greater value from the performance of the product.

The big question is how to provide this technical training in an efficient and cost effective manner. Our entire SharePoint 2010 training curricula is delivered via video tutorials. We think our approach makes the most sense. Here’s why:

  1. Short video tutorials conceived to communicate the computer operations required to implement SharePoint technical features are useful, regardless of whether or not SharePoint users are provided with in person training or not; therefore, the acquisition cost is a comparative bargain. As well, the “shelf life” of training videos is substantially longer than is the case of in-person training and, generally, comparable to the shelf life of book learning for similar techniques.
  2. Video tutorials on topics specific to computer operations are more useful than the same procedures communicated in book form. Specifically, video tutorials can be reviewed within the context of the computer workspace and, often, juxtaposed to a running instance of SharePoint. Further, video tutorials can be replayed as often as required to ensure that techniques are assimilated by SharePoint users.
  3. The cost to acquire video tutorial content for large groups of SharePoint users (typically the case for global businesses and other large organizations), expressed on a per user basis, is a fraction of the cost of acquiring in-person training and disseminating the content to the SharePoint user community. As well, this cost is a fraction of the cost of providing, per user, training manuals for the product

Therefore we are confident that video tutorials (and our video tutorial curricula in particular) are the optimum method of training users in SharePoint 2010. If you would like to explore SharePoint 2010′s capabilities to add value to your SharePoint users activities, we would welcome an opportunity to speak with you. We would like to learn more about your objectives and assumptions as regards the steps that will need to be taken to effect the development you’re after. Please either call us at (630) 786-7026, or Contact Us. We will be happy to discuss this topic at greater length.

© Rehmani Consulting Inc, 2012 All Rights Reserved